Privacy Policy

RCCG House of the Lord, South Ockendon
Effective Date: 3/10/2025

At RCCG House of the Lord, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with the UK GDPR and the Data Protection Act 2018.

1. Who We Are

RCCG House of the Lord (“we”, “our”, “the church”) is a parish of the Redeemed Christian Church of God in the UK.
Contact Email: rccghotls10@gmail.com
Postal Address: Harris Academy Ockendon, Erriff Drive, South Ockendon, RM15 5AY

2. Personal Data We Collect

We may collect personal information when you interact with us through our website or services, including:

Name, email address, phone number, and postal address.
Information provided in contact forms, prayer requests, or event registrations.
Donation details, including amounts, dates, and payment method.
Newsletter sign-up information.
Technical data such as IP address, browser type, and cookies for website analytics.

3. How We Use Your Data

Your information is used to:

Respond to enquiries and prayer requests.
Process donations, tithes, and offerings.
Send newsletters, updates, and event information (with your consent).
Improve our website, services, and online streaming.
Comply with legal, safeguarding, and accounting obligations.

4. Sharing Your Information

We do not sell or rent your data. Your information may be shared only with trusted third parties, such as:

Payment processors (e.g., Stripe, PayPal, Lloyds Bank).
Email platforms for newsletters.
RCCG UK headquarters for church records.

All third parties are required to protect your data in line with UK GDPR.

5. Cookies and Website Tracking

Our website may use cookies to:

Improve site performance and functionality.
Track visitor numbers and usage (e.g., Google Analytics).
Enable embedded content such as livestreams (Facebook, YouTube).

You can manage or disable cookies via your browser settings.

6. Data Retention

We keep personal information only as long as necessary for the purposes collected, or as required by law (e.g., financial records for donations).

7. Your Rights

Under UK GDPR, you have the right to:

Access personal data we hold about you.
Request corrections or deletion of your data.
Withdraw consent for communications.
Complain to the Information Commissioner’s Office (ICO) if you believe your rights are not upheld.

To exercise your rights, please contact us at rccghotls10@gmail.com.

8. Updates to This Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page.